FAQ

Le Patio Bastille is a 3-star tourist residence located in Paris’s 11th arrondissement, between Bastille and Nation. The property features 88 rooms and suites surrounded by lush inner courtyards and a paved terrace, offering a peaceful and intimate setting in the heart of Paris. It is part of The Gate Collection, a luxury hotel group.

Check-in from 3:00 PM — Check-out by 12:00 PM. The front desk is open 24 hours a day.

Subway:

- Faidherbe–Chaligny — 4-minute walk (lines 8)
- Reuilly–Diderot — 350 m (lines 1 and 8)
- Rue des Boulets — 450 m | Nation — 400 m (lines 1, 2, 6, 9 + RER A)

Bus:

- Bus routes 56, 57, 86, and 351 — stops in the immediate vicinity

Train stations:

- Gare de Lyon — 1.5 km (TGV, Transilien, RER lines A and D, Metro lines 1 and 14)

88 rooms and suites in 3 categories, all air-conditioned, soundproofed, and equipped with a private bathroom.

Yes, a breakfast buffet is served daily in the breakfast room. It is not automatically included in the room rate, unless otherwise specified at the time of booking.

Yes, Wi-Fi is free throughout the hotel, including in all guest rooms.

Yes. A special occasion package is available for €150, which includes a bouquet of flowers and a bottle of champagne in your room. This package is available for all room categories and can be added at the time of booking or by contacting the front desk.

Bookings of more than 10 rooms may be subject to special terms and conditions and additional fees. For inquiries, please contact us at +33 (0)1 58 36 67 22 or events@thegatecollection.com.

289 bis Rue du Faubourg Saint-Antoine, 75011 Paris — between Place de la Bastille and Place de la Nation, just a few minutes by metro from the Marais, the Louvre, and the Champs-Élysées.

Early check-in (subject to availability):

- Before 9:00 a.m.: full night’s stay charged
- 9:00 a.m. – 3:00 p.m.: €90

Late check-out (subject to availability):

- 12:00 PM – 1:00 PM: free
- 1:00 PM – 4:00 PM: €90
- After 4:00 PM: full price

Reception contact: +33 (0)1 40 09 40 00 or reception@lepatiobastille.com

- Paris-Le Bourget — 12 km
- Paris-Orly — 14 km
- Paris-Roissy-Charles-de-Gaulle — 21 km

- Superior Room (12.9–17.8 sq. m., up to 2 guests) — 44 rooms
- Executive Room (17.8–26 sq. m., 1–3 guests) — 26 rooms
- Junior Suite (26–36 sq. m., up to 4 guests) — 18 rooms

- Adults: €14
- Children (under 12): €7

Yes. Le Patio Bastille features a business center, conference and meeting rooms, as well as a banquet hall with printing and fax services. For event inquiries, please call +33 (0)1 58 36 67 22 or email events@thegatecollection.com.

In addition to the package, the front desk can refer guests to local vendors for additional amenities (florists, chocolatiers, etc.). Contact the front desk for more information: reception@lepatiobastille.com.

Contact the reservations team at +33 (0)1 40 09 40 96 or by email at reservations@thegatecollection.com.

Landmarks & museums:

- Centre Pompidou — 3.3 km
- Sainte-Chapelle — 3.7 km | Louvre Museum — 4.2 km
- Luxembourg Gardens — 4.3 km | Tuileries Gardens — 5 km
- Musée d'Orsay — 5 km | Rodin Museum — 6 km
- Eiffel Tower & Arc de Triomphe — 8 km

Must-see attractions in the neighborhood:

- Place de la Bastille & Opéra Bastille — a historic and cultural hub, just a stone's throw away
- René-Dumont Green Corridor (Promenade Plantée) — 4 to 5 km of elevated greenery, starting near the Bastille
- Port de l'Arsenal & Canal — waterfront promenade, terraces, and moored boats
- Parc Floral de Paris & Lac Daumesnil — nature and relaxation nearby

Hidden gems:

- Rue Crémieux — a street lined with pastel-colored houses, perfect for a photo walk
- Viaduc des Arts — a former railway viaduct converted into artisan galleries
- Marché d'Aligre — a lively market featuring flea market finds and fresh produce, offering a taste of authentic neighborhood life

Flexible Rate:

Free cancellation until 6:00 p.m. on the day before arrival.

Prepaid Plan:

No changes or cancellations. Non-refundable. Prepayment required upon confirmation.

Questions: +33 (0)1 40 09 40 96 or reservations@thegatecollection.com

Yes. An airport shuttle service is available upon request, 24 hours a day. Price: approximately €60 per person (round trip). This service is subject to a fee and must be arranged with the hotel at the time of booking or directly at the front desk.

Amenities in all rooms:

- Individual climate control, free Wi-Fi, flat-screen satellite TV, safe
- Kettle, desk, hairdryer, The Gate Collection toiletries
- Private bathroom with bathtub

Junior Suite, plus:

- Living area with a sofa bed, a single bed for children, a seating area, and a view of the private gardens
- Kitchenette, ideal for families or extended stays

A crib is available upon request, subject to availability. The hotel does not provide extra beds for adults.

Le Patio Bastille does not have an à la carte restaurant or a bar. Only a breakfast buffet is served on site. However, several restaurants are just a short walk from the hotel: La MiN (French/international), Trois Crabes (Asian/Vietnamese), Madito (Mediterranean/Lebanese), Milou Faubourg Saint-Antoine (French bistro), and many others in the lively Bastille neighborhood.

Yes. The hotel features shaded courtyards and a paved terrace adorned with shrubs and pink and white flowers. An intimate, green oasis in the heart of Paris.

No, this will not be considered a no-show. For your peace of mind, please notify the front desk at +33 (0)1 40 09 40 00 or reception@lepatiobastille.com.

Visa, MasterCard, American Express, and other major credit cards. A pre-authorization or security deposit by credit card is required upon arrival to cover any incidental charges.

Yes, private parking is available for €29 per night. Limited spaces—advance reservations are required at the front desk. Maximum height: 1.90 m. Contact: reception@lepatiobastille.com or +33 (0)1 40 09 40 00. Paid street parking is also available nearby.

Yes, the hotel has 20 connecting rooms. Available upon request, subject to availability.

No, the hotel does not offer room service. Breakfast is not available for delivery to your room.

Daily housekeeping is included. Laundry, ironing, and dry cleaning services are available. There is no self-service laundry facility at the hotel, but laundromats are located nearby (93b Rue de Montreuil and 4 Cours de Vincennes, 75012).

Yes, subject to availability and specific terms and conditions. Please contact the events team at +33 (0)1 58 36 67 22 or events@thegatecollection.com.

Yes: €5.53 per person per night (children under 18 are exempt). Payable on site.

Yes. The Junior Suites accommodate up to 4 guests and feature a king-size bed, a single bed for a child, a sofa bed, and a living area. A free crib is available upon request.

Yes, a luggage storage service is available free of charge at the front desk.

French, English, German, Italian, Spanish, and Portuguese.

Yes. Dogs and cats weighing up to 10 kg are welcome, upon prior request. There is no additional charge per stay. In the event of damage, a fee of €150 may be charged.

Yes. Rates vary depending on the time slot you choose. Reservations: +33 (0)1 40 09 40 96.

Yes. 24-hour security, security and fire alarms, smoke detectors, fire extinguishers, and in-room safes.

• Reception / Switchboard: +33 (0)1 40 09 40 00 — reception@lepatiobastille.com
• Room reservations: +33 (0)1 40 09 40 96 — reservations@thegatecollection.com
• Events & Groups: +33 (0)1 58 36 67 22 — events@thegatecollection.com

Yes. The hotel offers rooms accessible to guests with limited mobility, restrooms equipped with grab bars, and wheelchair access. The Junior Suites are particularly well-suited for guests with limited mobility.

No, Le Patio Bastille does not have a spa, gym, pool, or sauna. For these wellness amenities, we recommend visiting Les Jardins du Marais or the Hôtel du Collectionneur, other properties in The Gate Collection in Paris.

Booking directly on the official website always guarantees the best available rate, with no intermediary fees, and includes exclusive benefits: flexible cancellation, early check-in and late check-out (subject to availability), and the possibility of an upgrade.

Please contact the front desk at +33 (0)1 40 09 40 00 or by email at reception@lepatiobastille.com, providing your name, dates of stay, and reservation number.